Privacy Policy



Last Updated: January 2026

 

Family First Funeral & Cremation Services (“we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information we collect. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

 

1. Information We Collect

 

We may collect the following types of information when you contact us, complete forms, use our website, or opt in to receive text messages:

 

· Name

· Phone number

· Email address

· Mailing address

· Service preferences or inquiries

· Any information you voluntarily provide to us

 

2. How We Collect Information

 

We collect information through:

 

· Website forms

· Phone calls

· Text message opt‑ins

· Email communication

· In‑person arrangements

· Service contracts and authorization forms

 

3. How We Use Your Information

 

We use your information to:

 

· Provide funeral, cremation, and related services

· Communicate with you regarding arrangements or inquiries

· Send appointment reminders or service updates

· Respond to questions or requests

· Maintain internal records and compliance requirements

 

4. Data Sharing

 

We do NOT sell, rent, or share your personal information with third parties for marketing or promotional purposes. This includes all mobile information, text message opt‑in data, and consent. We may share information only when necessary to:

 

· Fulfill requested services (e.g., crematory partners, obituary publications)

· Comply with legal requirements

· Protect the safety or rights of our staff, clients, or business

 

5. Text Messaging (SMS) Privacy

 

If you opt in to receive text messages from us:

 

· Message frequency may vary

· Standard message and data rates may apply

· You may opt out at any time by replying STOP

· Your mobile information will not be shared or sold to third parties for marketing

 

6. Data Security

 

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, or misuse.

 

7. Your Choices

 

You may:

 

· Opt out of text messages at any time

· Request access to or correction of your information

· Ask us to delete certain information, subject to legal requirements

 

8. Contact Us

 

If you have questions about this Privacy Policy or your information, please contact us:

Family First Funeral & Cremation Services